North London College of Business Studies

Level 3 Diploma in Customer Service

If you are looking for an opportunity to build your career in Customer Service field, you have experience and you only need your qualification, this is the right moment and place to start.
At North London College of Business Studies you can study Saturdays or evenings to suit your busy schedule.
For more information and enrolment please call 020 3130 1726 or visit our website www.nlcbs.co.uk.
Description of the course: This qualification is ideal for people who have the scope to bring about permanent improvements in service delivery that benefit their organisation and its customers.

Course Duration : 4 Months
Start Date : Please contact the college for the next intake.
Attendance : Once a week for two hours
Course Content: In order to achieve this qualification, the candidate must achieve a total of 42 credits made up of 3 mandatory units and a number of optional units.
Assessment : Assessment based on portfolio building and written assignment.

Entry Requirement:
Learners must be 16 years or over to undertake these qualifications.
Progress after the Course: A successful candidate can do NCFE Level 4 NVQ in Customer Service
Cost: £800